PRIVACY POLICY

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REMind Research takes its responsibilities for the security and confidentiality of the information supplied very seriously. We take every care to ensure that we comply with our legal, regulatory and ethical obligations, including The Data Protection Act 2018 and the Market Research Society Code of Conduct. All data is stored in accordance with The Data Protection Act 2018.

Who we are 

REMind Research is a UK-based research consultancy providing market research and insight services. We are the data controller for the personal data we collect in the course of our work.

You can contact us at:

· Email: project.team@remindresearch.co.uk

· Address: 14 Bye Green, Weston Turville. Bucks. HP22 5RU

What personal data we collect 

Depending on the project, we may collect:

· Contact details (such as name, email, phone number)

· Demographic information (such as age, gender, occupation)

· Research responses (opinions, preferences, feedback provided during interviews, surveys or focus groups)

· Business information (job title, organisation, industry)

We do not intentionally collect special category data (such as health, ethnicity, or political opinions) unless it is essential for a project, and then only with your explicit consent.

How we collect data

· Directly from you when you participate in research activities

· From our clients, where they provide participant contact details with your prior consent

· From publicly available sources for business-to-business research

Why we collect data (purposes of processing) 

We use personal data to:

· Recruit and manage participants for research projects

· Conduct interviews, surveys, or focus groups

· Analyse and report findings (in aggregated or anonymised form)

· Communicate with participants about research activities

· Comply with legal or contractual obligations#

Legal basis for processing 

Under the UK GDPR, the main legal bases we rely on are:

· Consent (e.g. when you agree to take part in a survey or interview)

· Legitimate interests (e.g. to conduct business-to-business research in a proportionate way)

· Contract (e.g. when we need to process data to deliver services to our clients)

Who we share data with

· Our clients (normally only in anonymised or aggregated form, unless otherwise agreed)

· Trusted service providers (such as survey platforms, transcription services, or secure data storage providers)

· Regulators or authorities, if required by law

We never sell or trade personal data.

How long we keep data 

Personal data is only kept for as long as necessary for the project or to meet legal requirements. Typically, identifiable data is deleted within 12 months of project completion, unless a longer retention period is agreed with the client or required by law.

Your rights 

You have the right to:

· Access the personal data we hold about you

· Correct any inaccurate information

· Request deletion of your data

· Object to or restrict processing in certain circumstances

· Withdraw consent at any time (where consent was the basis for processing)

To exercise your rights, please contact us at project.team@remindresearch.co.uk.