What we offer

 Understand your customers at every stage of their journey with research that captures their experiences, perceptions, and satisfaction levels. REMind specialises in uncovering what customers think, feel, and do through tailored surveys, interviews, and data analysis allowing us to conduct journey mapping to visualise pain points and highlight opportunities to improve engagement and loyalty. We will translate feedback into clear, actionable insights for your business. The result: a holistic view of your audience that drives smarter decisions, sharper strategies, and more meaningful customer experiences. 

  Unlock the full potential of your existing data with expert audit and analysis support. We help clients make sense of their customer, sales, or survey data—identifying gaps, ensuring data quality, and uncovering actionable insights. Whether you need a one-off analysis, help designing a new dataset, or support interpreting results, REMind offers flexible, ad hoc services tailored to your needs. From cleaning and organising to in-depth exploration and reporting, we turn raw data into strategic intelligence. This service is ideal for teams looking to extract more value from their data without the overhead of full-scale research projects.

 Flexible, senior-level research support for agencies and client-side insight teams. We are able to integrate seamlessly into existing teams, offering hands-on delivery as well as strategic direction where needed. Ideal for projects requiring short-term cover, additional capacity, or specialist expertise, We have a proven track record of supporting high-quality, insight-led outcomes under tight timelines. A reliable, professional solution for maintaining momentum and quality in busy periods or on complex, high-stakes research projects. 

  Measure the real impact of your marketing and communication efforts with evidence-based evaluation. We assess how well your activations and messages resonate with target audiences, using approaches which can include surveys, analytics, and qualitative feedback to evaluate reach, recall, engagement, and effectiveness. This approach identifies what’s working, what’s not, and why; helping you to optimise future campaigns and communication strategies. Whether it's campaign awareness, message testing, behavioural impact or engagement, REMind  ensures your communications are not just heard—but understood and acted upon.

  Understand how your brand is perceived and what drives trust, loyalty, and awareness among key audiences, stakeholders & industry experts. REMind conducts research to measure brand health, including familiarity, associations, sentiment, and overall reputation. We uncover how your brand resonates within your market through surveys, focus groups, ethnography or competitor analysis. This exploration highlights strengths to build on and areas needing attention, helping you refine positioning, messaging, and engagement strategies. Whether you’re tracking brand performance over time or managing a reputation issue, we provide clear, data-driven insights that support stronger brand equity and lasting audience connection.

  Make informed product decisions with research that uncovers market demand, customer needs, and competitive dynamics. We can support at any stage of development—from concept testing and feature prioritisation to pricing research and go-to-market planning. Our work helps you align product offerings with real customer expectations while understanding the landscape you’re entering. Launching a new product or refining an existing one, REMind delivers insights that reduce risk, guide strategy, and position your offering for success in a competitive market.